Service and spare parts
After sales service is what often distinguishes a good product from a mediocre product. Precisely for this reason, over the years, HOIST has focused part of its attention on improving and optimizing the phase following a system sale. Often people who buy a machine will only look at the straight cost of the same but customer satisfaction and loyalty building definitely stems from the first time you need help.
In close connection with the Regular Maintenance service, this area takes care of all the measures to fix and / or repair any mechanical failures (engines, gearboxes, wheels, bolts, washers, joints, etc …) and electrical failures (framework, cables, connections, data transmission, etc…).
THE CONTINUOUS AND SPECIFIC TRAINING OF OUR STAFF ALLOWS US TO PROVIDE YOU WITH A COMPLETE SERVICE ALSO ON EQUIPMENT
AND MACHINES MADE BY ANY MANUFACTURER / BRAND.
At present HOIST has more than 200 Regular Maintenance contracts with about 5,000 pieces of lifting equipment under management. Depending on the type of machine, the operating cycles and in agreement with the customer, the servicing takes various forms:
- 4 maintenance checkups + maintenance every three months
- 3 check-ups and 1 check-up + maintenance every three months
- 2 checkups + maintenance at six monthly intervals
- 1 checkup + maintenance checkup (statutory minimum)
- In some special cases and at the request of the customer, we also schedule a monthly service (12 visits)
The main advantages of this service are:
Meeting any legal obligations
Ensuring the safety of operators
Maintaining full efficiency of lifting systems
Avoiding predictable failures that lead to downtime resulting in impaired productivity
Single and twin-beam overhead cranes, jib cranes, suspended Installations.
High capacity, intensive duty cranes, gantry cranes, special lifting operations.
Slingbars, clamps, bands and chains, custom-made under-hook equipment.
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